Privacy policy
At The Stormie Group, we respect your privacy and are committed to protecting the personal information you provide when using our online store.
Information We Collect
When you place an order, contact us, or interact with our store, we may collect information such as your name, email address, phone number, billing information, order details, and other information you choose to provide.
We may also automatically collect certain information about how you interact with our website, including your device type, browser information, IP address, and pages you visit. This information helps us operate, maintain, and improve our website.
How We Use Your Information
We use the information we collect to process and manage orders, prepare orders for pickup, communicate with you about your order, respond to customer service requests, maintain our website, improve our products and services, and comply with applicable legal requirements.
Because The Stormie Group operates as a pickup store, we may use your contact information to communicate with you regarding order confirmation, pickup arrangements, product availability, or other information related to your purchase.
Payment Information
Payments made through our online store may be processed by third-party payment providers. We do not intentionally store complete payment card information on our own systems. Payment information is handled according to the privacy and security practices of the applicable payment provider.
Information Sharing
We do not sell or rent your personal information. We may share information with trusted service providers when necessary to operate our store, process payments, provide website services, communicate with customers, or comply with legal obligations.
Cookies
Our website may use cookies and similar technologies to provide essential website functionality, understand website usage, remember preferences, and improve your shopping experience. You can adjust cookie settings through your browser, although disabling certain cookies may affect website functionality.
Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, misuse, alteration, or disclosure. However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
Third-Party Services
Our store may use third-party services and platforms that have their own privacy policies. When you interact with these services, their respective privacy policies may also apply to the information they collect.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information. To make a privacy-related request, please contact us using the information below.
Children's Privacy
Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements. Any updates will be posted on this page with the revised date when applicable.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
The Stormie Group
1650 Market St
Philadelphia, PA 19103
Email: support@stormiegroup.com